Cookie Policy
Effective date:Ā 19 September 2025
Ā 1.Ā About this policy
This Cookie Policy explains how WellWise uses cookies and similar technologies on our website.
Read it alongside our Privacy Notice. For questions, contact us at [insert contact email].
2. What are cookies?
Cookies are small text files set on your device by websites you visit. We also use similar technologies such as pixels,
SDKs, local storage and device identifiers. In this policy we refer to all of these collectively as ācookiesā.
3. Who sets cookies?
- First-party cookies are set by us (WellWise).
- Third-party cookies are set by others (for example, analytics and payment providers) to deliver services to us or to you.
We do not permit third parties to use our site to run their own targeted advertising cookies without your explicit consent.
4. Legal basis and your choices (PECR & UK GDPR; EEA)
United Kingdom: we set essential cookies because they are strictly necessary to provide the website and its security features.
All other cookies (for example, analytics) are used only with your consent.
European Economic Area: we apply the local ePrivacy/GDPR consent rules for your member state. Our cookie banner should reflect your region; if it does not, please contact us.
You can withdraw or change consent at any time via Cookie Preferences.
5. Manage your cookie settings
Use this link to review choices: [Open Cookie Preferences]. You can also block cookies in your browser settings.
Blocking all cookies (including essential cookies) may affect site functionality.
Useful guidance on controlling cookies:
- Google Chrome:Ā https://support.google.com/chrome/answer/95647
- Microsoft Edge:Ā https://support.microsoft.com/topic/delete-cookies-in-microsoft-edge-0b4dfcd2-8b89-40b1-9b08-3b01a4f9a0c7
- Firefox:Ā https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox
- Safari (iOS):Ā https://support.apple.com/en-gb/HT201265
- Safari (macOS):Ā https://support.apple.com/en-gb/guide/safari/sfri11471/mac
6. Cookies we use (summary)
- Strictly necessary (essential): security, load balancing, and payments.Performance/analytics: understand usage to improve the site.
- Functionality: remember preferences.
- Marketing/communications measurement: measure campaign or newsletter performance (no third-party targeted ads without consent).
7. Detailed cookie list
Essential
- __stripe_mid / __stripe_sid (Stripe): Payment processing and fraud prevention. Duration: up to 1 year / session. Provider: Stripe.
More info:Ā https://stripe.com/cookies-policy/legalĀ andĀ https://stripe.com/gb/privacy
- kajabi_essential_* (Kajabi): Core platform operations (security, session, consent storage). Duration: session to 1 year. Provider: Kajabi.
More info:Ā https://legal.kajabi.com/policies/cookie-policyĀ andĀ https://legal.kajabi.com/policies/privacy
Analytics/Performance (consent-based)
- _ga / gaĀ (Google Analytics 4): Distinguishes users and sessions. Typical duration: 2 years / 90 days. Provider: Google.
More info:Ā https://policies.google.com/technologies/cookiesĀ andĀ https://policies.google.com/privacy
- _gid (Google Analytics): Distinguishes users. Typical duration: 24 hours. Provider: Google.
Functionality / communications (consent-based)
- mc_cid / mc_eid / mailchimp_* (Mailchimp): Measures signup performance and prevents abuse. Duration: session to 1 year. Provider: Intuit/Mailchimp.
More info:Ā https://mailchimp.com/legal/cookies/Ā andĀ https://www.intuit.com/privacy/statement/
8. Retention
Cookie lifetimes are shown above. Aggregated analytics derived from cookies may be retained per our Privacy Notice.
9. International transfers
Where cookie-related data is transferred outside the UK/EEA (e.g., to the US by Google or Stripe), we rely on UK adequacy (including the UKāUS data bridge)
or appropriate safeguards such as the UK IDTA or the EU Standard Contractual Clauses (with the UK Addendum where applicable).
10. Changes to this policy
We may update this policy. If changes are significant, we will notify you (for example, via the banner or on-site notice).
11. Contact and complaints
Contact: UK ICO: www.ico.org.uk, 0303 123 1113, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Ā© 2025 WellWise
Ā